As the entity with responsibility for regulating the operations of public passenger vehicles, the Transport Authority also records and investigates complaints. If you have a complaint you may download the complaint form, fill it out and fax it to us at 929-4178 or take it in to any of the Transport Authority offices.

You may also call us toll free to make a complaint.

Comlpaint Report Form (Requires Adobe Acrobat Reader www.adobe.com )